Privacy Policy
Your privacy matters to us.
This Privacy Policy explains what information we collect, how we use it, and what rights you have.
We keep it simple because nobody enjoys reading legal pages.
But the short version is:
"we only collect what we need, we never sell your data, and we respect your privacy."
This policy applies to shopfenzie.com and all purchases made through our store.
What information do we collect?
When you visit our store, we may collect the following:
Information you give us directly: your name, email address, shipping address, phone number, and payment details when you place an order.
Information collected automatically: your IP address, browser type, device information, pages you visit, and how you interact with our site. This is collected through cookies and similar technologies.
How do we use your information?
We use your information to:
Fulfill and ship your orders.
Send you order confirmations and shipping updates.
Respond to your questions or requests.
Improve our website and your shopping experience.
Send you marketing emails, but only if you've opted in. You can unsubscribe at any time.
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Who do we share your data with?
We only share your information with third parties that help us run our business. These include:
Payment processors to handle your transactions securely.
Shipping and fulfillment partners to deliver your orders.
Email marketing platforms to send you updates if you've opted in.
Analytics tools to help us understand how our site is used.
These third parties only have access to the information they need to perform their services and are required to protect your data.
Cookies
We use cookies to keep our site running smoothly, remember your preferences, and understand how visitors use our store.
You can control cookies through your browser settings.
Disabling cookies may affect some features of the site.
Your rights
Depending on where you live, you may have the right to:
Access the personal data we hold about you.
Correct any inaccurate information.
Request deletion of your personal data.
Object to or restrict how we process your data.
Request a copy of your data in a portable format.
Withdraw consent for marketing communications at any time.
If you're located in the European Union or the United Kingdom, you have rights under the GDPR and UK GDPR.
If you're in Australia, the Australian Privacy Act applies.
If you're in Canada, PIPEDA applies.
To exercise any of these rights, contact us at shopfenzie@gmail.com.
Data retention
We keep your personal information for as long as necessary to fulfill your orders and comply with our legal obligations.
If you request deletion, we'll remove your data unless we're legally required to retain it.
Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third party links
Our site may contain links to other websites.
We're not responsible for the privacy practices of those sites.
We recommend reading their privacy policies before sharing any personal information.
Children's privacy
Our store is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, contact us and we'll remove it.
Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
We encourage you to review this page periodically.
Last updated: 18th July 2026
Contact us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us at shopfenzie@gmail.com.